These are hours outside the core hours of 08:00 to 18:30, and can be pre-booked.

The timings may be subject to change (e.g. doctor on holiday), so please contact reception to make sure.

* These early morning sessions may not be available every week: contact Reception for details. 

Telephone Lines

Between 12 noon and 1pm, the telephones will be switched off. This will enable non-clinical staff to come together each day to undertake joint administrative tasks; i.e. the practice is supporting staff to better support patients. 

We are not closing the doors: reception will still be operational, and patients will still be able to collect prescriptions, etc.

Need to see a GP in the evening or weekends?

GPs in Chester-le-Street work together to offer extra GP appointments from 6.30pm on weekday evenings as well as on a Saturday.

The service for pre-booked primary care appointments  (i.e. GP and Nurse services similar to those offered during the day , out of the local practices).

To book one of these appointments, call you own GP surgery and ask them to arrange an appointment, or call 111 if you are calling after 6 pm.

Training Closures

3rd Thursday of each month, for staff training, from 12 noon onwards.

Call 999 in an emergency. Bleeding a lot, chest pains and / or shortness of breath constitute an emergency.

If it is not an emergency, please dial 111.

Emergencies

During surgery hours an emergency is a medical problem that needs attention within 30 minutes. After hours it is a medical problem that cannot wait until the surgery opens.

Out of Hours Service Telephone 111

For minor ailments that cannot wait until the surgery reopens, please telephone 111, where professional staff will be able to direct you to local out-of-hours centres for treatment.

Evenings and Weekends Telephone 111

North Durham CCG offers patients registered with our practice a full out-of-hours service when our practice is closed. This service is for urgent medical situations; for example, if you, or a member of your family, become ill and you are concerned.  It is not for routine enquiries, such as booking an appointment with your GP, repeat prescriptions, test results etc.

If you are calling on behalf of someone else please have relevant information available, such as:

• Full name
• Address
• Date of birth
• Current medication
• Name of their GP.

If considered necessary you will be referred to a duty Doctor or Nurse Practitioner who will contact you and, either give further telephone advice, or ask you to attend a local centre or in appropriate circumstances visit you at home.

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.