Our Team of Receptionists are here to help you. They answer the phone, deal with enquiries and take repeat prescriptions. Their job is very demanding so please be patient. When telephoning for medical attention the Receptionist may ask you for a few details; all our reception staff are fully trained and ask for these details in order that we can help you in the most appropriate way.
All medical information, which is held on your behalf, is governed by the Data Protection Act and staff are vigilant in ensuring that only essential information is made known to other practice staff.
Receptionists are the engine house of the surgery, doing a wide range of administrative jobs, answering telephone calls and greeting patients at the counter. At times there may be slight delays so please be patient until they can attend to you.