In response to the current Coronavirus situation we have extended our prescription telephone line on a morning for those patients who are unable to order their medication online.
All prescriptions now need to be sent electronically to a pharmacy - you will not be able to come into the surgery to pick up a paper prescription. Please advise which pharmacy you want your prescription to go to.
If you are unable to access online services you can telephone the prescriptions line on (0191) 371 02 32 between 10 am and 11.30 am and 1 pm and 3 pm Monday to Friday, using option 3.
Please allow 2 whole working days before collection.
"2 working days" starts when we receive your instruction during a normal working day.
If you would like us to post the prescription back to you please enclose a stamped addressed envelope and allow one week.
Medicine Sick Day Rules
When you are unwell with any of the following:
- Vomiting or diarrhoea (unless only minor)
- Fevers, sweats and shaking
Then STOP taking the medicines listed below:
Medicine names ending in 'pril' e.g. lisinopril, perindopril, ramipril
Medicine names ending in 'sartan' e.g. losartan, candesartan, valsartan
Anti-inflammatory pain killers e.g. ibuprofen, diclofenac, naproxen
Sometimes called 'water pills' e.g. furosemide, spironolactone, indapamide, bendroflumethiazide
- Metformin: A medicine for diabetes
Restart when you are well (after 24 to 48 hours of eating and drinking normally). If you are in any doubt, please contact your pharmacist, GP or nurse.
Do you pay for your prescriptions?
Prescriptions are free for:
- Pregnant women with a valid maternity certificate
- Children under sixteen or up to nineteen in full-time education
- Mothers of babies under twelve months
- People who receive income support (check list on Form P11 from Social Security or Post Office)
- People with family credit
- Certain chronic conditions
If you are not entitled to free prescriptions, a ‘season ticket’ may save you money. This is a pre-payment certificate; please ask at Reception for details.
Order Repeat Prescriptions Online with Patient Access
We are now offering our patients the facility to order repeat prescriptions online. Simply call into the surgery and ask the reception team for a "PIN" number which will enable you to set up an online account.