Noticeboard

Emailing Prescription Requests

We now have a new, seperate, email address solely for prescription requests. The email address is as follows: 

nencicb-cd.prescriptionrequestsacriston@nhs.net

Please ensure the email includes your name, date of birth and the medication that you require and this will be processed within the normal time frame. 

Test & Results

Laboratory Specimens 

If you are asked to hand in a specimen, please ensure that we receive it in the correct container obtained from the surgery, and that you have handed it in by 11:00 am. The container should be marked with the following:

  • Name
  • Date of Birth
  • Date of sample

Similarly, if you need a blood test please make a morning appointment.

Test Results

Please telephone the surgery for the results of any tests that you have had. It is your responsibility to check your results and to make an appointment to discuss them with your doctor if you are advised to do so.

Please call after 9 am on 0191 371 0232 to enquire about your test results. 

When you take your test you may be told how long it will be before the results are returned to the practice, but as a guide please allow one week for blood tests, two weeks for X-Rays and at least six weeks for cervical smears.

Please note:

  1. Note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results. In the interest of confidentiality please be prepared to identify yourself.
  2. Please do not expect the reception staff to have any medical knowledge.  They are instructed only to tell you if your test is normal.  If the test is abnormal or you require further discussion or interpretation then please refer to your Doctor.
 
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