Ordering Repeat Prescriptions
You can order your repeat prescriptions by:
- Using the NHS App
- Using our GP online system via the link at the top of this page
- Email to nencicb-cd.prescriptionrequestsacriston@nhs.net
- Bring the paper form into the surgery, Monday to Friday from 8am to 6pm.
Patient Medication Agreement
Patients are advised to read our protocol regarding the Practice's prescribing position.
Collecting your prescription
You can usually collect your prescription from the pharmacy 5 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- By using the NHS app
- At your GP practice
- At any pharmacy that accepts repeat prescriptions.
Prescription Requests
Unless you come under one of these three categories -
- Housebound
- Registered blind
- Living with a learning disability
- you can no longer order your prescriptions via telephone. You are able to order your repeat medication via:
NHS App https://www.nhs.uk/nhs-app/
Patient Online Access
Dedicated email Nencicb-cd.prescriptionrequestsacriston@nhs.net
Front desk / the drop in box inside the main doors
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to one of the practice's pharmacists about your prescription:
- Send us a non-urgent query via eConsult
- Phone us after 10am.
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery.
Do not put it in your household bin or flush it down the toilet.
Prescription charges
Find out more about prescription charges on nhs.uk.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- Coughs
- Colds
- Sore throats
- Tummy trouble
- Aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.